Gaia Help Centre
Occasion Management
The “Occasion Management” tab in the Admin Console is where you can organize and manage all the occasions linked to specific events. Occasions can be activities like games, ceremonies, or sessions within a larger event. Here’s how to navigate and utilize the occasion management features:
1. Viewing Occasions

- You can see a list of all active occasions under the selected event. Each occasion card shows the occasion name, location, date, and time of the occasion, as well as the assigned coordinator.
- Filter Occasions by Status: You can filter occasions based on their status (e.g., today’s events, upcoming events) by using the status dropdown menu. This helps focus on the most relevant occasions.
2. Managing Past Occasions
- Any occasion that passes its end date will automatically be moved to the “Past Occasions” section. To view these occasions, simply toggle the “Show Past Occasions” button at the top of the page.
3. Adding a New Occasion
- To manually add a new occasion, click on the “Add New Occasion” button at the top right. This opens a form where you can provide the details of the occasion.

Add New Occasion Form:
- Occasion Name: Enter a name for the occasion (e.g., Award Ceremony, Match, Session).
- Select Location: Choose the location where the occasion will take place from the dropdown list.
- Country: Specify the country where the occasion is being held.
- Occasion Date and Time: Set the start and end date/time for the occasion.
- Occasion Onboarding Date and Time: Choose when the onboarding process for this occasion should begin (for instance, guest check-ins).
- Staff Coordinator: Assign a coordinator for this occasion. This person will be responsible for overseeing the occasion’s smooth execution.
- After entering all the details, click “Submit” to save the occasion. It will now appear under the list of active occasions.
4. Uploading Occasions via CSV
- Instead of manually adding each occasion, you also have the option to Upload Occasions via CSV by clicking the button at the top. This feature allows for bulk uploading of multiple occasions, which is especially useful for large-scale events with multiple activities. (The CSV template and process will be covered in future updates.)
5. Importing Bookings
- For each occasion, you can import bookings by using the “Import bookings” button at the bottom of the form. This helps in managing attendee lists or reservations tied to a specific occasion.
- Important Note:
- For assistance with the importing process, including how to structure your CSV file or resolve any issues encountered during the upload, please contact the support team for further guidance and help with this feature.
- This ensures that you can import bookings smoothly and accurately, allowing for seamless guest management throughout the event.
By using these features, you can efficiently manage and organize all occasions linked to your events, ensuring that each activity is well-documented and accessible.