Gaia Help Centre
Guest Registration
The Gaia Platform allows for efficient guest registration using facial recognition technology integrated with the Gaia Staff App. Here’s how the process works:
Step 1: Unregistered Guest Recognition:
- When an unregistered guest enters a designated area, cameras detect and capture their image.
- The guest’s image appears on the Guest Registration screen within the Gaia Staff App on the Guest Recognised page.
Step 2: Registration by Staff:
Staff members can select the unrecognized guest’s profile on the app.
A registration form appears where the staff can input the guest’s details, including:
- Title (e.g., Mr., Ms.)
- First Name and Last Name
- Guest ID
- Room Number
Step 3: Registration Confirmation:
- After entering the required information, the staff member can confirm by selecting Register.
- A confirmation screen then appears, indicating that the guest has been successfully registered.
This process seamlessly connects guests to their profiles, allowing staff to provide personalized service based on guest information stored within the Gaia Platform.