The “Departments” section under a location in the Admin Console allows you to organize staff, manage guest interactions, and customize what information is displayed in the Gaia Staff App. Here’s how to manage departments effectively: 

1. Adding a New Department 
 

• To create a new department, navigate to the “Departments” tab within a specific location and click the “Add New Department” button at the top right. 

• Department Icon: Select an appropriate icon that visually represents the department. 

• Department Name: Enter a name for the department (e.g., Restaurant, Security). 

• Contact Person Name: Specify the name of the contact person responsible for this department. 

• Contact Number: Provide a contact number for direct communication with the department. 

• Email Address: Enter the email address associated with the department for official communication. 

• Floor: Indicate the floor on which this department is located, if applicable. 

• Once the details are filled in, click “Submit” to create the department. 

2. Assigning Guest Details to Departments 

• After creating a department, you can manage what information the staff sees in the Gaia Staff App. This is done in the “Assign Guest Details” tab. 
   
   

Assign Guest Details: 

1. Select a minimum of three information items under “Main Information” that should be displayed to staff (e.g., First Name, Profile Picture, Guest Level). 

2. Additional information can be selected under “Other Information” (e.g., Allergies, Preferences, Booking ID). 

3. The selected information will be shown on the guest card preview on the right, giving you a real-time view of what staff will see. 

4. Click “Save Changes” to apply these settings. 

3. Managing Employees within a Department 
 

• The “View Employee Details” tab allows you to manage the employees assigned to each department within a location. 

Employee Management: 

1. You can see a list of all employees assigned to the department, including their name, designation, contact information, and registration date. 

2. To add a new employee, click the “Add New Employee” button. This process is like adding employees from the Profile Settings but is specific to the department within the selected location. 

4. Department General Information 
 

• In the “General Information” tab, you can update basic details about the department. 

General Information: 

• You can modify the department’s icon, name, contact person’s details, and contact information. 

• Click “Save Changes” to ensure all information is up-to-date. 

These features allow you to customize department settings to meet the specific needs of each location, ensuring that staff have access to the most relevant information and tools to perform their duties effectively.